Purchasing & Logistics Administrator

*We are currently seeking a highly motivated and experienced Purchasing & Logistics Coordinator in our new headquarters in Englewood Cliffs, NJ.

Job Description:

  • Manage existing and new vendors from Asia and Europe.
  • Purchase products including water filters, air filters, appliance parts, electrical items, pest control equipment, etc.
  • Manage inbound and outbound shipment.
  • Negotiate pricing with vendors and oversee entire process of purchasing to the arrival of goods to our warehouse.
  • Create and revise purchase orders in our internal system, follow up and coordinate with vendors overseas.
  • Maintain logs, records of invoices, purchase orders and other related documentation in our system.
  • Coordinate initiatives regarding pricing revisions, logistics, order cancellations, discontinued items, acceptable substitutes, delivery date revisions, invoice discrepancies, and payment terms.
  • Review and provide inventory inquiries and confirm with sales that all information is correct and complete.
  • Coordinate development, implementation, and evaluation of processes that support increased quality, decreased cost, and improved service.
  • Forecast planning based on market demand and communication with the sales team and prepare and manage S&OP (Sales and Operation) on a weekly basis
  • Collaborates with CEO and President on various administrative processes, including ensuring prices are updated in the ERP system and aligned with the contract.
  • Communicate with Korea office on a daily basis for the consideration of follow up with open PO and new products from vendors.

Skills and Experience:

  • Bachelor's Degree preferred.
  • Knowledge of procurement and supply chain processes; competent expense management of supplies and equipment.
  • 1-2 years working experience within SCM, logistics, purchase or logistics required.
  • Ability to achieve big picture objectives while paying attention to details.
  • Proven ability to collaborate and build relationships with all levels of staff, management, vendors, factories, and customers.
  • Vendor relations experience preferred.
  • Excellent verbal and written communication skills.
  • Strong negotiation and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Capable of switching priorities based on company goals.
  • This position requires strong computer literacy.

Job Type: Full-time

Customer Service / Inbound Sales Representative

*We are seeking a highly motivated and experienced Customer Service & Inbound Sales Representative in our new headquarters in Englewood Cliffs, NJ.

Job Responsibilities:

  • Provide Extraordinary Customer Care (ECC).
  • Manage all incoming domestic and international Sales and Logistics inquiries.
  • Answer and follow-up with E-commerce (i.e. Amazon, Ebay, Walmart and others) customer questions and concerns.
  • Be self-motivated and independent.
  • Assist in reaching sales targets.
  • Manage the development of sales accounts. 
  • Perform additional duties as assigned.

Skills and Experience:

  • Minimum 1 year experience in CSR, inbound sales and order processing required.
  • Must have proven sales record and exceptional communication skills.
  • Tech-savvy, proficient in MS office suite and G Suite. 
  • Attentive to details but also results-oriented, energetic, fast-paced, and reliable.
  • Highly focused on customer service and a high level of client satisfaction.
  • Highly organized with ability to multi-task.
  • Works well both independently and as a part of team.
  • Perform special projects and additional duties as assigned.

Job Type: Full-time, but part-time will be considered.